About

Iā€™m a designer with over a decade of experience working on big, thorny problems like healthcare, enterprise design systems, managing design teams in companies with low design maturity, and how to make a retail loyalty app that anyone actually wants to download.

I like building things, whether they're UI comps, prototypes, diagrams, component libraries, web apps, kitchen cabinets, processes, or entire teams. I'm good at seeing the long-term vision and figuring out the systems and artifacts needed to get us there.

Big, ambitious ideas excite me. I consider a robust design system or a happy, high-functioning team to be just as much of a big, ambitious idea as a cool new product.

Also—not to brag, but I own two drills.

Me

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Portfolio

In-Depth Case Studies

Have a password? Check out these deep dives into some of the beefiest projects I've worked on. If you don't have a password but really want to check them out, get in touch.

Fun Size

No password? You can get a good idea of the kinds of things I've done from these miniature, less-illustrated case studies.

Other

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Resume

Download the PDF version here, or enjoy it in gorgeous semantic HTML below.

Work

Manager, UX Strategy & Design
Company
Ford Motor Company - Model e
Location
Remote | Detroit, MI
Period
-
Description
  • Collaborating with the Model e Customer Experience team to develop product and design strategy across the EV shopping, purchase, ownership, and charging spaces
  • Identifying ways to streamline processes and bring more functions in-house in order to reduce time to market, and either performing those functions myself or finding the right people to do so
  • Acting as an integration point between several Ford teams in order to align their work with a central strategy for EV customers
  • Planning and conducting user research to better understand the needs and behaviors of EV shoppers and owners
  • Supporting candidate recruitment and screening for new researchers and designers
Design Lead
Company
Nine Labs
Location
Remote | Atlanta, GA
Period
1.5 years ( - )
Description
  • Led design of products for clients in retail, B2B, and fintech from research through design system development
  • Managed a team of designers in collaboration with product strategists and researchers to ensure the best outcomes for our clients
  • Created marketing content to expand the reach and reputation of the agency via thought leadership
  • Worked as part of the leadership team to redefine the agency's value proposition and define success metrics for design operations
Senior UX Designer & Developer / Team Lead
Company
Epic Systems
Location
Madison, WI
Period
8 years ( - )
Description
  • Led design on the design system, outpatient care, and billing product teams over the course of my tenure, designing and redesigning workflows, developing a long-term product vision, and maintaining user experience quality
  • Acted as an advocate and evangelist for the design system and core tools, educating designers and developers on how best to follow and enhance platform standards
  • Managed a team of designers and researchers across multiple divisions
  • Designed and developed internal tools to support design operations, including a style guide, a repository for heuristic evaluations, an icon management system, and a rapid prototyping framework
  • Met with customer executives and end users to gather feedback and communicate large-scale changes
Mobile Content Developer
Company
University of Michigan Museum of Art
Location
Ann Arbor, MI
Period
6 months ( - )
Description
Developed a Drupal-based responsive website for creating, managing, and taking custom museum tours, which included interactive SVG maps for wayfinding
User Experience Intern
Company
Compuware Ventures
Location
Detroit, MI
Period
4 months ( - )
Description
Designed interfaces, implemented CSS, created graphics, and participated in the interaction design for an online video website within Compuware's startup incubator
Intern
Company
Condé Nast Digital
Location
New York, NY
Period
3 months ( - )
Description
Wrote SEO-focused metadata for Epicurious's videos, conducted a competitive analysis for Concierge, created a cultural calendar, sat in on editorial meetings

Education

M.S.I., Human-Computer Interaction
School
University of Michigan School of Information
Location
Ann Arbor, MI
Period
2 years ( - )
B.A., Screen Arts & Cultures
School
University of Michigan
Location
Ann Arbor, MI
Period
4 years ( - )

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Etc.

Other Stuff I Do

I'm the founder and co-organizer of the Mad Design meetup group, Madison's premiere (currently extant!) networking group for all kinds of designers. We host monthly events alternating between general networking and knowledge-sharing sessions.

Miscellaneous weird and experimental stuff I make can be found at Gooble.biz and assorted subdomains.

Social Media

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