About
Iām a designer with over a decade of experience working on big, thorny problems like healthcare, enterprise design systems, managing design teams in companies with low design maturity, and how to make a retail loyalty app that anyone actually wants to download.
I like building things, whether they're UI comps, prototypes, diagrams, component libraries, web apps, kitchen cabinets, processes, or entire teams. I'm good at seeing the long-term vision and figuring out the systems and artifacts needed to get us there.
Big, ambitious ideas excite me. I consider a robust design system or a happy, high-functioning team to be just as much of a big, ambitious idea as a cool new product.
Also—not to brag, but I own two drills.
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Portfolio
In-Depth Case Studies
Have a password? Check out these deep dives into some of the beefiest projects I've worked on. If you don't have a password but really want to check them out, get in touch.
Fun Size
No password? You can get a good idea of the kinds of things I've done from these miniature, less-illustrated case studies.
Other
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Resume
Download the PDF version here, or enjoy it in gorgeous semantic HTML below.
Work
- Manager, UX Strategy & Design
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- Ford Motor Company - Model e
- Remote | Detroit, MI
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- Collaborating with the Model e Customer Experience team to develop product and design strategy across the EV shopping, purchase, ownership, and charging spaces
- Identifying ways to streamline processes and bring more functions in-house in order to reduce time to market, and either performing those functions myself or finding the right people to do so
- Acting as an integration point between several Ford teams in order to align their work with a central strategy for EV customers
- Planning and conducting user research to better understand the needs and behaviors of EV shoppers and owners
- Supporting candidate recruitment and screening for new researchers and designers
- Design Lead
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- Nine Labs
- Remote | Atlanta, GA
- 1.5 years ( - )
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- Led design of products for clients in retail, B2B, and fintech from research through design system development
- Managed a team of designers in collaboration with product strategists and researchers to ensure the best outcomes for our clients
- Created marketing content to expand the reach and reputation of the agency via thought leadership
- Worked as part of the leadership team to redefine the agency's value proposition and define success metrics for design operations
- Senior UX Designer & Developer / Team Lead
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- Epic Systems
- Madison, WI
- 8 years ( - )
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- Led design on the design system, outpatient care, and billing product teams over the course of my tenure, designing and redesigning workflows, developing a long-term product vision, and maintaining user experience quality
- Acted as an advocate and evangelist for the design system and core tools, educating designers and developers on how best to follow and enhance platform standards
- Managed a team of designers and researchers across multiple divisions
- Designed and developed internal tools to support design operations, including a style guide, a repository for heuristic evaluations, an icon management system, and a rapid prototyping framework
- Met with customer executives and end users to gather feedback and communicate large-scale changes
- Mobile Content Developer
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- University of Michigan Museum of Art
- Ann Arbor, MI
- 6 months ( - )
- Developed a Drupal-based responsive website for creating, managing, and taking custom museum tours, which included interactive SVG maps for wayfinding
- User Experience Intern
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- Compuware Ventures
- Detroit, MI
- 4 months ( - )
- Designed interfaces, implemented CSS, created graphics, and participated in the interaction design for an online video website within Compuware's startup incubator
- Intern
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- Condé Nast Digital
- New York, NY
- 3 months ( - )
- Wrote SEO-focused metadata for Epicurious's videos, conducted a competitive analysis for Concierge, created a cultural calendar, sat in on editorial meetings
Education
- M.S.I., Human-Computer Interaction
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- University of Michigan School of Information
- Ann Arbor, MI
- 2 years ( - )
- B.A., Screen Arts & Cultures
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- University of Michigan
- Ann Arbor, MI
- 4 years ( - )
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Etc.
Other Stuff I Do
I'm the founder and co-organizer of the Mad Design meetup group, Madison's premiere (currently extant!) networking group for all kinds of designers. We host monthly events alternating between general networking and knowledge-sharing sessions.
Miscellaneous weird and experimental stuff I make can be found at Gooble.biz and assorted subdomains.
Social Media
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