About
I’m a designer with more than a decade of experience working in complex domains like healthcare, automotive, and enterprise design systems.
I like building things, whether they're interfaces, prototypes, diagrams, component libraries, web apps, kitchen cabinets, processes, or entire teams. I'm good at defining the long-term goal and figuring out the systems and artifacts needed to get us there.
I believe that design's role is to bridge the gaps between business, engineering, and users in order to create digital tools and spaces that are comfortable, intuitive, and empowering.
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Principles
The three principles below guide my practice as a designer and technologist — how I work, what I care about, and what my ethical framework is.
1. Design for longevity.
- Longevity means the design addresses an enduring human need, not a short-term whim. Longevity means ease of maintenance. It takes little effort to extend, update, or change. Longevity means it won’t need to be redesigned or replaced within a few years. Longevity is sustainable 一 it doesn’t require more resources to function than it adds value back to the world.
2. Design with humanity.
- The designed world should serve people, enhance their lived experience, and amplify their own abilities. The designed world should not be a cause of harm, pain, frustration, or manipulation. Design should be a net positive for humanity.
3. Design as part of a community.
- Design is not the work of a lone artist; it is a continual act of collaboration with fellow practitioners, multi-disciplinary partners, end users, and many others. Everyone who contributes to the final form of a product is a designer.
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Portfolio
Case Studies
Have a password? Check out these deep dives into some of the beefiest projects I've worked on. If you don't have a password but really want to check them out, get in touch.
Fun Size
No password? You can get a good idea of the kinds of things I've done from these miniature, less-illustrated case studies.
Other
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Resume
Download the PDF version here, or enjoy it in gorgeous semantic HTML below.
Work
- Lead Design Strategist
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- Ford Motor Company
- Remote | Detroit, MI
- 2.5 years ( - )
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- Collaborated cross-functionally with Model e marketing, digital, and CX teams to develop product and design strategy across the EV shopping, ownership, and charging spaces
- Identified ways to streamline processes and bring more functions in-house in order to reduce time to market
- Created a unifying strategy for how to roll out new technologies and processes to a community of highly diverse dealers with complex and varied tech stacks
- Conducted and synthesized research to create a nuanced, operationally-viable plans for achieving leadership success metrics
- Lead UX Designer
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- Nine Labs
- Remote | Atlanta, GA
- 1.5 years ( - )
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- Led design of products for clients in retail, B2B, and fintech from research through design system development
- Managed relationships with client stakeholders and design teams to ensure project success
- Worked as part of the leadership team to redefine the agency's value proposition and define success metrics for design operations
- Senior UX Designer & Developer / Team Lead
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- Epic Systems
- Madison, WI
- 8 years ( - )
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- Led design on the design system, outpatient care, and billing product teams over the course of my tenure, designing and redesigning workflows, developing a long-term product vision, and maintaining user experience quality
- Acted as an advocate and evangelist for the design system and core tools, educating designers and developers on how best to follow and enhance platform standards
- Managed a team of designers and researchers across multiple divisions
- Designed and developed internal tools to support design operations, including a style guide, a repository for heuristic evaluations, an icon management system, and a rapid prototyping framework
- Met with customer executives and end users to gather feedback and communicate large-scale changes
- Mobile Content Developer
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- University of Michigan Museum of Art
- Ann Arbor, MI
- 6 months ( - )
- Developed a Drupal-based responsive website for creating, managing, and taking custom museum tours, which included interactive SVG maps for wayfinding
- User Experience Intern
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- Compuware Ventures
- Detroit, MI
- 4 months ( - )
- Designed interfaces, implemented CSS, created graphics, and participated in the interaction design for an online video website within Compuware's startup incubator
- Intern
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- Condé Nast Digital
- New York, NY
- 3 months ( - )
- Wrote SEO-focused metadata for Epicurious's videos, conducted a competitive analysis for Concierge, created a cultural calendar, sat in on editorial meetings
Education
- M.S.I., Human-Computer Interaction
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- University of Michigan School of Information
- Ann Arbor, MI
- 2 years ( - )
- B.A., Screen Arts & Cultures
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- University of Michigan
- Ann Arbor, MI
- 4 years ( - )
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Etc.
Other Stuff I Do
I'm the founder and co-organizer of the Mad Design meetup group, Madison's premiere (currently extant!) networking group for all kinds of designers. We host monthly events alternating between general networking and knowledge-sharing sessions.
Miscellaneous weird and experimental stuff I make can be found at Gooble.biz and assorted subdomains.
Social Media
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